eGuide and guarantee promise

eGuide – Your Personal Engine Expert in Your Pocket

🔧 Why at Least 80% of Customers Say: “I Didn’t Know That Before – But Today I Wouldn’t Want to Be Without It!”

Our eGuide is like a great mystery novel: The most ingenious details are only noticed upon a second glance.

• Typical Customer Experience:
  »I initially thought, “What’s the point of the manual?” – until I was able to follow various tips and my engine now runs longer. That’s not in ANY manual!«

🎯 What Makes the eGuide a Game-Changer

We pack 20 years of fighting against planned obsolescence into your smartphone or PC:

• Experience-Based Knowledge Against Engine Failure

• Smarter Solution: comfortable and fast implementation without surprises

🌍 Network Meets Know-How: How Your Advantage Is Created

While other manuals are copy-paste or do not even exist, our eGuide is fueled by real knowledge from the assembly line. As a pure parts developer and distributor, we maintain our customer network and continuously gather information. The combined power of our worldwide customers—including end consumers, wholesalers, and workshops—flows into the creation of the eGuide. Our technical editorial team continuously works on its development.

💡 “But Do I Really Need It?” – 3 Scenarios That Changed Customers’ Minds

1. Case 1: Customer X installed an improved idler – the eGuide warned against improper procedures and spared him damage to the balance shaft module.

2. Case 2: Customer Y used the eGuide to ensure the assembly at the workshop was carried out without errors. In the end, the workshop bill turned out to be much more affordable.

3. Case 3: Customer Z reduces engine wear by following important tips, which ultimately saves a lot of money.

🧠 Key Message for Skeptics:

The eGuide is for those who know that workshop hourly rates have become unaffordable nowadays. For those who want to minimize these costs as much as possible.

They appreciate the added value of the tips that make the engine perform better and increase uptime.

Even if a preview is not possible, our customer feedback proves that we hit the mark. Thus, we have made the eGuide the primary part of our product range.

Warranty & Fairness: Transparency Builds Trust

🔒 Why We Protect Responsibility and Innovation
As pioneers against planned obsolescence, we face a dilemma every day: On one hand, we develop solutions that extend engine lifespan – on the other hand, we attract actors who copy and dilute this knowledge.

• Example 1: A wholesaler ordered bulk goods through shell companies, analyzed them – and used our manuals for his cheap product. Customers did not notice this and contacted us with complaints.

• Example 2: A power supplier orders parts “for customer vehicles”, returns them all as “unsuitable” – and two months later publishes an identical system that is half-heartedly designed and full of defects because it lacks detailed knowledge.

Our Response: Legally secure agreements that make abuse more difficult – without disadvantaging honest customers.

🤝 How Our Fair Play Guarantee Works

“We solve every problem – if you talk to us.” (Quote, Technical Editorial)

1. For Product Inquiries:

   • 📸 Send photos/videos of the installed part + engine identification number → We analyze it promptly.

   • 🔧 Do you have another concern? Then we are here for you.

2. For Change of Mind:

   • 🔄 No blanket refusal – we review each case individually. Requirement: Verifiable documentation and explanation.

🌍 Background: Why We Sometimes Act “Differently”
Since 2001, we have been fighting against a system that degrades customers to “spare parts cashiers.”

• Fact 1: Over 70% of our developments were copied within 2 years – with inferior quality.

• Fact 2: Every 5th return turned out to be industrial espionage (e.g., infiltrated “private customers” with commercial backgrounds).

That’s Why We Need Your Help:

• 📋 Check in advance using OEM numbers and our vehicle list.

• 📞 Contact us immediately in case of problems – not after weeks.

Since changing our strategies, we have had predominantly satisfied customers, no returns, and have been able to keep our prices fair despite inflation and the global economic crisis.

In fact, we have virtually no cancellation requests. We are very proud of this, and our customers show their appreciation with thank-you notes.

📜 Warranty Checklist: What You Need to Know

Technology Meets Ethics: Our Promise

“We do not sell parts – we sell engine health and specialized knowledge.”

• Statistics That Convince:
  ▶️ 92% of all customer inquiries are resolved without bureaucracy
  ▶️ 0.3% return rate (industry average: 12%)
  ▶️ over 24 years of expertise against engine failure and performance enhancement

• What Sets Us Apart:
  🔩 No Mass-Produced Mentality: Each manual in the eGuide contains tips from real installations – no theoretical babble.
  🔩 Global Knowledge, Locally Implemented: Data from workshops and hobby mechanics continuously flow into updates.

Final Clarification:
Even if some measures seem unusual – they serve one purpose: to offer you long-term affordable solutions, while large corporations push “planned aging.” Those who deal fairly with us experience a service that would shame even brand-name workshops.